Services
HARDWARE & DATA CENTER SOLUTIONS
Enterprise Technology Solutions offers a complete range of hardware services and data center solutions designed to optimize your IT environment and save you money. We partner with leading global IT vendors like HP, Lenovo, Dell Technologies, Cisco, Fortinet, Aruba, APC Schneider Electric, and more, providing the best solutions for your unique needs.
Hardware Services:
We understand that every IT environment is different. Our presales specialists work with you to understand your specific requirements and recommend the most effective solutions within your budget.
- Presales Consultancy: We analyze your scope of work, design, and size to provide tailored solutions. This includes presentations, demos, offers, and responses to RFIs and RFPs. Proof of concepts are also available when applicable.
- After-Sales Support: We offer controlled delivery, supply chain management, pickup and return services, and insurance. This includes on-site delivery, supply chain management, and insurance, with optional pickup and return services and long-distance delivery.
- After-Sales Consultancy: We provide warranty services and hardware support for both in-warranty and out-of-warranty cases. This includes troubleshooting, failure diagnostics, repairs, and online support, with optional spare parts provision and hardware upgrades.
- HP Care Packs and Warranty Services: We offer standard hardware warranties, warranty upgrades, and SLA upgrades, including service contracts and tailored SLAs.
- Warranty Services (Lenovo): As a Lenovo Authorized Warranty Service Provider (AWSP), we provide standard hardware warranty services, including local stock support when available.
- Spare Parts: Our dedicated spare parts logistic unit manages our inventory for HP and Lenovo, ensuring we have the parts you need. We use HP Certified Replacement Parts via HP PartSurfer and Original Genuine Lenovo Spare parts via the SAP warranty system.
- UPS Installation and Repair Services: We analyze your IT infrastructure to determine the best power rating and install UPS systems with related software alert management. This includes infrastructure analysis, grounding assurance, and hardware/software installations.
Data Center Solutions:
Enterprise Technology Solutions offers comprehensive data center relocation, assessment, and support services to help you optimize your data center operations.
- Data Center Relocation Service: Our experts manage every step of your data center move, from pre-move planning and site surveys to packing, transportation, and setup. We minimize downtime and ensure a smooth transition.
- Data Center Assessment Service: We evaluate your data center or network closet to identify opportunities for improved availability, energy efficiency, and cost reduction. Our assessment covers personnel, server/storage infrastructure, network infrastructure, power infrastructure, environmental components, and physical/network security.
- Data Center Support Service: We help you adapt your data center to meet the demands of cloud, edge, and high-performance computing. Our services include analyzing your current state, designing the future state, and establishing a migration path.
OUT SOURCING
Need to focus on your core business? Enterprise Technology Solutions provides comprehensive IT outsourcing and managed services to help you achieve your business goals, whether it's attracting new customers, expanding internationally, or improving cost efficiency. We offer tailored solutions and continuous monitoring to ensure your IT performs at its best. (READMORE)
IT Resources Outsourcing:
Access highly qualified IT professionals, from end-user support to system, network, and security engineers, including data center support specialists and database administrators/developers. We manage their performance and offer business continuity planning.
IT Service Desk Outsourcing:
Get consistent, high-quality, global IT service desk support with a single point of contact. We handle common software applications, desktop hardware, networking, and remote access, following ITIL best practices. Multilingual and 24/7 support are available.
Application Management Outsourcing:
We manage the ongoing operation, maintenance, enhancement, and support of your applications, including ERP, CRM, and financial applications. We offer application assessment and consulting services, focusing on knowledge transfer and continuous improvement.
ITIL Processes Outsourcing:
Implement key ITIL/ITSM processes quickly and effectively, including problem management, service level management with service catalog, change management, and asset management. We offer fit-for-purpose solutions tailored to your environment.
Software Development Outsourcing:
Need custom software solutions? We work with you throughout the software development lifecycle, from requirements to maintenance. We offer flexible engagement models, from providing additional resources to managing entire projects.
Service Level Agreements:
Outsource your entire IT department with our tailored SLAs. We provide comprehensive support and services, reducing your need for in-house IT staff. Our SLAs include dedicated management teams, proven methodologies, ITIL processes, and flexible on-site/off-site support options.
IT INFRASTRUCTURE DATA CENTER
In today's fast-paced digital world, IT agility is crucial for business success. Enterprise Technology Solutions helps you unlock the full potential of your IT infrastructure with comprehensive data center and IT infrastructure solutions. We design, implement, and support solutions that are flexible, cost-effective, and tailored to your specific needs. We provide end-to-end solutions, from planning and design to implementation and ongoing support. Our expertise covers:
- Data Center Design and Implementation: Planning, designing, and implementing infrastructure with editable diagrams, maintenance, and diagnostics.
- Desktop Virtualization: Complete virtual desktop environment management for better efficiency and control.
- Server Virtualization: Enhanced resource utilization, QA/lab environments, high availability, and uptime.
- Passive Network Infrastructure: Structured cabling (CAT5e, CAT6, fiber optics) for data/voice communication.
- Switching: Intelligent network switches for seamless internal communication.
- Routing: Reliable network routing for optimal connectivity.
- Wireless Solutions: Wireless LAN deployments for increased mobility and flexibility.
- Software-Defined Storage: Policy-based storage provisioning and management, hardware-independent.
- Data Center Preparation: Turnkey site solutions including electrical, security, flooring, and cabling systems.
- Active Directory Deployment: Centralized user/device management via Active Directory setup.
- Mail Services: Secure, manageable mail service implementations.
- File Server: Centralized file storage and sharing for teams.
- Backup and Disaster Recovery: Disk/tape/cloud backup, disaster recovery, storage on demand, and full security assurance.
IMAGING & PRINTING SERVICES
Enterprise Technology Solutions offers comprehensive Managed Print Services (MPS) that go beyond simply providing hardware. We deliver a complete print, scan, and copy solution, managing everything from hardware deployment and maintenance to consumables, document strategy, and ongoing support.
Our goal is to streamline your print workflows, enhance security, and reduce costs, allowing you to focus on your core business. We provide a wide range of hardware and software solutions, tailored service level agreements, and a comprehensive three-stage approach covering design, transition, and management.
We help you gain control over your printing operations, reduce expenses, and improve efficiency. We leverage advanced software to enforce print policies, secure document release, monitor devices, and generate detailed reports. With flexible service contracts and proactive maintenance, we ensure your printing environment runs smoothly and securely. Partnering with us allows you to free up IT resources, enhance document security, and focus on what matters most – your business.
- Office Printers: Find faster and smarter ways to work with our selection of single and multi-function office printers.
- Large Format Printers: Satisfy your demands for CAD, display graphics, photography, and fine art printing with our wide format printer options.
- Scanners: Our fast, reliable, and easy-to-use scanners are perfect for both small and large businesses.
- Managed Print Services (MPS): Includes device management (printers and MFPs), volume commitments, maintenance contracts (covering consumables, spare parts, and on-site labor), fleet management software for alerts and counter readings, and print management software.
AUTHORIZED SERVICE CENTER
Enterprise Technology Solutions – Your Authorized Service Center for seamless IT Services.
ETS offers a full range of IT services through our authorized service centers. We are equipped to handle everything from chip-level repairs and data recovery to annual maintenance contracts, managed services, IT infrastructure management, and parts lifecycle management.
Our team of highly skilled engineers is dedicated to providing top-notch maintenance and repair services, ensuring complete customer satisfaction. We strive for a hassle-free experience, getting your equipment back online quickly and efficiently.
Choose Enterprise Technology Solutions for reliable and professional IT services. We are committed to quality and exceeding your expectations. Contact us today to learn how we can streamline your IT operations and help you achieve your business goals.